None Scheduled Prerequisites: You will need: N/A
	Note: If there are no scheduled dates or if they are unsuitable for you please contact us to discuss further options. Contact

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Duration: 2 days

This course is offered as an onsite class.

Overview and Method

This course is a combination of lecture and labs. This course focuses on VoIP architecture, protocols, troubleshooting, and analysis. This course provides the student with a solid foundation of VoIP concepts and an awareness of common VoIP issues and solutions.

VoIP Fundamentals

* History of VoIP
* VoIP Terminology
* Public Switched Telephone Network and Signaling
o Fundamentals
o Drawbacks
o PSTN and VoIP Features

VoIP Technology

* Overview
o VoIP Benefits
o VoIP Components
o VoIP Network Hardware
* QoS: Quality of Service
o IEEE 802.1p / IEEE 802.1p/q
o Networks and Shared Media vs. Circuits
+ VoIP Circuits - Switched vs. Virtual
o Integrated vs. Differentiated Services
* Making the Call
o H.323 VoIP Session Sequence Evaluation
+ Session Setup
+ Data Transfer
+ Tear Down
o SIP VoIP Session Sequence Evaluation
+ Session Setup
+ Data Transfer
+ Tear Down
o VoIP & Security Considerations
o Voice Over Data (VoD)

VoIP Protocols

* The Protocols
o Overview
o Detailed Analysis
* Competing VoIP Standards
o H.323
o SIP
o Megaco and MGCP
o Skinny
* VoIP Codecs
o Overview
o Audio Codecs
o Video Codecs

VoIP Troubleshooting and Analysis

* Analysis of VoIP and Other Network Traffic
o VoIP Quality
+ Factors Affecting VoIP Quality
o Integrating VoIP & Networks
o Implementation
o MOS
* Troubleshooting
o Expert Evaluation
o Jitter, Packet Loss, Excessive Delay
o Reassembling VoIP Streams and Call Playback